Reach the studio

Pick the channel that suits you. For privacy and data requests, please use the dedicated email — it is monitored 7 days a week.

Email
Business & partnerships
spencerk@ho-weicar.pics
Privacy
Privacy & data requests
privacy@lfanfilca.com
Play Store
App support
Inside every app: Settings → Help
Press
Press & media
press@lfanfilca.com

🌍 Studio hours: Mon–Fri, 09:00–18:00 UTC. We aim to reply to every email within one business day.

Send us a message

Tell us a little about you and your project. The more context you can share, the better we can help.

Quick answers

Before you write…

How quickly will I hear back?

Within one business day for any email sent to spencerk@ho-weicar.pics. Privacy requests go to privacy@lfanfilca.com and are answered within 7 days as required by GDPR.

Do you sign NDAs before discussing a project?

Yes, we are happy to sign a mutual NDA before any detailed technical or commercial conversation. We can also share our standard one.

Can I request deletion of my account and data?

Absolutely. Use the in-app Settings → Privacy → Delete account flow, or email privacy@lfanfilca.com from the address associated with your account. Full details are in our Privacy Policy.

Where can I report a security issue?

Please email security@lfanfilca.com with a description and reproduction steps. We acknowledge security reports within 48 hours.

From the team

Can't wait to chat.

Behind every email you'll find a small, kind, slightly caffeinated team of humans (and one owl on-call). 🦉✨

Felix
Mochi
Bao
Miffy
Hoot
Pip
Rascal
Hazel